Digital Comic Museum

Help and Support => DCM Help => Topic started by: mikecarden on January 06, 2011, 09:14:13 AM

Title: Problem with activation
Post by: mikecarden on January 06, 2011, 09:14:13 AM

Hi there, I dont know if I am writing in a proper board but I have got a problem with activation, link i receive in email is not working... http://digitalcomicmuseum.com/?d1cf538a42c94871929790f79bf (http://digitalcomicmuseum.com/?d1cf538a42c94871929790f79bf),

Title: Re: Problem with activation
Post by: Geo (RIP) on January 06, 2011, 04:48:53 PM

Yoc is the one to offer more help on this, he should see this shortly. You did read the FAQ right before posting up?

Also I moved this to the proper section on the message board for you.

Geo

Title: Re: Problem with activation
Post by: Yoc on January 06, 2011, 09:12:48 PM

Hmm, I'm not sure exactly what Mike is seeing.
I tried the admittedly odd link and it just took me to the normal DCM download site.
Mike, can you login and download Ok?

If you are seeing an error message please post it here.
Thanks,
-Yoc

Title: Re: Problem with activation
Post by: Docomix on March 17, 2011, 03:00:46 PM

Hi! I just activated my account but when i try to download, I get an "error' message. Any suggestions?

Title: Re: Problem with activation
Post by: Yoc on March 17, 2011, 04:50:33 PM

Hi Doc,
Welcome to the site!
Usually this error will sort it self out in a few hours, or perhaps the next day.
But be sure to note, JAVASCRIPT must be turned on and if you are using FireFox make sure the DCM url is on your AdBlock White list or allowed in NoScript.
If the problem persists please contact me directly via the Private Message option.
That's the window balloon underneath my monkey avatar.

-Yoc

Title: Re: Problem with activation
Post by: Docomix on March 18, 2011, 10:42:52 AM

Well, I'm not sure where to find out if Javascript is on on Firefox (or what the the heck the Adblock White list is!). But I tried to download on Safari as you suggested and it works fine. Thanks!

Title: Re: Problem with activation
Post by: Yoc on March 18, 2011, 05:22:26 PM

Oh GOOD!
And welcome to the site Doc.  Please feel free to chime in on any 'ol thing.
:)