Digital Comic Museum
Help and Support => DCM Help => Topic started by: arisboch on October 26, 2010, 03:38:56 PM
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I have the following problem: I can't log in on the DCM main page, but with the forum there are no problems. This is only true with Chromium and Firefox (Adblock Plus AND NoScript deactivated), but with Epiphany (http://"http://en.wikipedia.org/wiki/Epiphany_browser") i can log in and download stuff from the DCM page without problems. You know how to solve this? thx in advance :)
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We have had problems with Chrome in the past, but this is the first I heard of trouble with Firefox too. Which version of Firefox are you using? Any other info you can give would be helpful, thanks. We can then have our person that takes care of the site look into it then.
Geo
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Can you try following for me please:
Clear cache/history etc in firefox etc.
If you have username/password saved for DCM in firefox please delete it from Firefox and try manually entering it.
Will be looking into more detail what is causing these issues this week but try above and see what happens.
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I think I might found out what the issue is.
I see your online now but give me 5 - 10 minutes to get a test together and I will post back soon.
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We have had problems with Chrome in the past, but this is the first I heard of trouble with Firefox too. Which version of Firefox are you using? Any other info you can give would be helpful, thanks. We can then have our person that takes care of the site look into it then.
Geo
My user agent (firefox):
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.11) Gecko/20101013 Ubuntu/10.04 (lucid) Ant.com Toolbar 2.0.1 Firefox/3.6.11
My user agent (chrome):
Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/534.11 (KHTML, like Gecko) Ubuntu/10.04 Chromium/9.0.564.0 Chrome/9.0.564.0 Safari/534.11
Infos about my linux version:
baruch@baruch-laptop:~$ cat /proc/version
Linux version 2.6.32-25-generic (buildd@palmer) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #45-Ubuntu SMP Sat Oct 16 19:48:22 UTC 2010
baruch@baruch-laptop:~$ uname -a
Linux baruch-laptop 2.6.32-25-generic #45-Ubuntu SMP Sat Oct 16 19:48:22 UTC 2010 i686 GNU/Linux
baruch@baruch-laptop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.1 LTS
Release: 10.04
Codename: lucid
baruch@baruch-laptop:~$ cat /etc/debian_version
squeeze/sid
Any other info you might need?
Can you try following for me please:
Clear cache/history etc in firefox etc.
If you have username/password saved for DCM in firefox please delete it from Firefox and try manually entering it.
Will be looking into more detail what is causing these issues this week but try above and see what happens.
Whoopee! :D :D :D :D :D :hug: IT WORKED :) :) :)
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It sucks that DCM doesn't support Chrome. It is a browser with a notable market share.
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Can you go to following link and copy/paste info back please.
Just checking something. Hoping will be this simple :) Prob not but worth try.
http://digitalcomicmuseum.com/computer_info.php
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Your Computer
Operating System:
Linux
Distro: Ubuntu
Current Browser / UA:
Mozilla/ Firefox 3.6.11
ProductSub: 20101013
Engine: Gecko RV: 1.9.2.11
Current Screen Resolution
1280 x 800 pixels
JavaScript
JavaScript is enabled.
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And why the devil the forum software always redirects me to the thread list and not to the thread?! That is an bug.
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OK thanks for that, didn't show me anything worth while.
BTW is it all fixed your end now? Just noticed you said it worked few posts back.
BTW we do support chrome... but we have an odd error that pops up now and again to few users when logging in.
Normally all is required is quick clear of cache/password/username and it works fine.
The other thing to make sure is that you have javascript enabled. We use some javascript code that deals with hashing for passwords to match them up with SMF format since we linked the download script to our forum software while ago for "easy" login and instead of having to use two accounts. Every since we have had issues and I think this javascript hashing script is main cause.
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Hi Capt,
Thanks for looking into this and a huge thank-you for adding that note about Javascript to the login page!
:D
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OK thanks for that, didn't show me anything worth while.
BTW is it all fixed your end now? Just noticed you said it worked few posts back.
BTW we do support chrome... but we have an odd error that pops up now and again to few users when logging in.
Normally all is required is quick clear of cache/password/username and it works fine.
The other thing to make sure is that you have javascript enabled. We use some javascript code that deals with hashing for passwords to match them up with SMF format since we linked the download script to our forum software while ago for "easy" login and instead of having to use two accounts. Every since we have had issues and I think this javascript hashing script is main cause.
I know that Chrome shares some keyboard shortcuts with Safari and they differ from the standard Windows map of what they should do. Browser Wars revisited.
Gene