Digital Comic Museum

Help and Support => DCM Help => Topic started by: dinkpatch on April 22, 2010, 07:22:00 PM

Title: can login to forum, but not to DCM
Post by: dinkpatch on April 22, 2010, 07:22:00 PM

I get this error:
Error: Login failed...The password does not match the one in our records.
Failed inside $this->usertype->do_login()
. If you believe this to be in error, please quote the above error and report this to the admin

Title: Re: can login to forum, but not to DCM
Post by: Yoc on April 23, 2010, 10:34:12 AM

Hi DP,
Please check the FAQ here - see question #2
http://tinyurl.com/ydbtnqw

-Yoc

Title: Re: can login to forum, but not to DCM
Post by: Fil23 on September 15, 2010, 01:59:14 PM

I am having the same problem, but the remedy posted in FAQ #2 does not work:

Title: Re: can login to forum, but not to DCM
Post by: Yoc on September 15, 2010, 07:44:36 PM

If the problem persists we can delete your account and let you re-register.

-Yoc

Title: Re: can login to forum, but not to DCM
Post by: Fil23 on September 17, 2010, 02:58:28 PM

That is probably the thing to do- it's still playing silly sods...

Title: Re: can login to forum, but not to DCM
Post by: Yoc on September 18, 2010, 06:45:38 PM

Fils23.
I've deleted your account.  Please register (be sure to activate with the provided link) and hopefully you wont have the same problem.  To be honest I'm not sure what is going on and this is just a 'reboot' so to speak.

-Yoc