Help and Support > DCM Help

Download Speed Problem

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Yoc:
Hi Guys,
Sorry for your troubles.  I've never seen the problem myself.
I will mention though that we haven't completely finished moving servers yet which might possibly have something to do with it.  There's still some final touches to be done.  But once done if I understand right, we should have more capacity and an upgrade in download speeds.  We're waiting on CaptDJ to confirm everything before saying all is done.  There's still some nagging bugs with the User_CP and click 'more' in the Latest, Most Downloaded and Hightest Rated sections.

Stay tuned,
-Yoc

larrytalbot:
Tonight my downloads were at snail pace again (20 min per file).

Yoc:
Hi Larry,
Have you tried the same file using another browser?  It likely wouldn't help but you never know.
Also, have you found it slower at a specific time of day?  We have no idea what our server supplier is going to do or when.  It is possibly they are servicing something I suppose.
Again, I haven't had any problem yet and find it all sadly mystifying.

-Yoc

srca1941:
No change with a different browser. Still slow as molasses.

-Eric

Yoc:
Sorry guys, I'm at a loss.  I've asked CaptDJ to check into this.
Meanwhile I suggest using CB+ is at least an option.

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