Help and Support > General Help

Constant ERROR messages when trying to download ANYTHING

<< < (2/3) > >>

Captain DJ:

--- Quote from: scorpio41 on November 26, 2010, 11:16:04 PM ---How do I get the "logged on as guest" off when it won't allow me to log on?

--- End quote ---

Why can't you log in?

Yoc:
Please post the error message you get.
(Remember, Javascript must be turned on.)

Tmdess:
Just registered and activated but get error when I try to download anything. Using Mac/Safari and JavaScript is turned on.

Message: Error: Login failed...There was an error locating the details for this user
Failed inside $this->usertype->do_login()

Captain DJ:

--- Quote from: Tmdess on November 27, 2010, 03:16:29 PM ---Just registered and activated but get error when I try to download anything. Using Mac/Safari and JavaScript is turned on.

Message: Error: Login failed...There was an error locating the details for this user
Failed inside $this->usertype->do_login()



--- End quote ---

PM me or Yoc your username and password. We will then log in for you to see the error message or see if can get it working. After this we will PM you back to let you know if its fixed etc.

marc-andré:
Got the message:
Can log in and go on the forum but, when I go on the dowload section (it marks: logged as guest user !)
and choose a dowload button it says I'm not logged, so I log-in and:
"Error: Login failed...The password does not match the one in our records.
Failed inside $this->usertype->do_login()
. If you believe this to be in error, please quote the above error and report this to the admin"

Too bad !
Marc-André

Navigation

[0] Message Index

[#] Next page

[*] Previous page