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Author Topic: Never got your DCM membership ACTIVATION email? READ HERE FIRST.  (Read 10646 times)

Offline Yoc

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Never got your DCM membership ACTIVATION email? READ HERE FIRST.
« on: September 19, 2011, 01:18:38 PM »
Never got your DCM membership ACTIVATION email?

It's been brought to our attention that some people have tried to register for a free DCM membership using a Working email address and have NOT received an ACTIVATION email to complete the process.

NOTE - the email address used MUST be a working address, if it is not you will not get an activation email.  We DO NOT SHARE our members email addresses with ANYONE so do not worry about spam, etc.

*If you've joined DCM in the last twenty-four hours and not received the Activation email PLEASE use the CONTACT US link on the download homepage [CLICK HERE] and fill out our support form.  Once you've sent your message someone on staff will manually finalize you activation.

We are very sorry if we've inconvenienced anyone with this.  Thankfully a large majority of those joining have no such problem.

-Yoc
Admin, DCM

Digital Comic Museum

Never got your DCM membership ACTIVATION email? READ HERE FIRST.
« on: September 19, 2011, 01:18:38 PM »

Offline Captain DJ

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Re: Never got your DCM membership ACTIVATION email? READ HERE FIRST.
« Reply #1 on: January 09, 2013, 06:27:40 PM »
I noticed small problem on our server setup in the last few days that was causing some e-mail messages to be rejected by some large companies e-mail servers. Basically it was due to reverse DNS on our mail server IP address. This has now been fixed so if you have not gotten an activation e-mail from us please request a new one and hopefully it will get through now. If not use our support link above.

Some extra pointers to remember when signing up.

* Check for any typos in your email address. We get so many such as gmaill.com and hotmaill.com
* If you have got an e-mail account with any sort of spam guard (mainly ones that send an e-mail to sender requiring them to click a link to confirm it was sent by a human) please add admins@digitalcomicmuseum.com to the approved list before signing up or requesting a new activation e-mail.
« Last Edit: January 09, 2013, 07:58:55 PM by Yoc »